FAQs

Orders will be shipped within 1-3 business days of final artwork approval.

If you are local to the Raleigh area, a pick-up or drop-off option may be available! Otherwise, we will be using UPS or USPS. Contact us to find out more.

If there is a problem with your order, please contact us at info@ironandoakprintco.com with details so that we can assist you. We accept returns for defective transfers that were caused by us. The following would not be eligible for return:

  • Color discrepancies due to the files
  • Pixelation caused by poor-quality graphics provided
  • Grammatical or design mistakes in the graphics provided
  • White outlines caused by semi-transparent pixels in the original art

All sales are final after 30 days. 

Here are the pressing instructions that we’ve found generally work best:

  1. Remove any lint or debris from the garment using a lint roller
  2. Do a pre-press of 5 seconds to remove excess moisture from the area you’ll be printing on
  3. Place the design on the garment with a teflon sheet ontop and use the heat press as follows:
    1. Cotton, 50/50 blend: 300-320 degrees, 12-15 seconds
    2. Polyester: 275 degrees, 10 seconds
  4. Let film cool completely, then peel
  5. Press again for 5 seconds with a teflon sheet for best results

Because there are many factors that contribute to a perfect print, use these instructions and adjust as necessary.

 

We’ll have a sample pack available soon! In the meantime, you can contact us and we’ll send you some samples so that you can see our quality.

Gang Sheet Pricing

  • 22″ x 24″ – $19.99
  • 22″ x 36″ – $29.99
  • 22″ x 60″ – $42.99
  • 22″ x 120″ – $79.99

Please contact us at info@ironandoakprintco.com for a custom quote